Question 1

Can I cancel or modify my order?

Accepted Answer

Can I cancel my order for a refund?

 	If you change your mind within 24 hours of placement, we provide an 80% refund. The 20% deduction covers non-refundable banking transaction fees and initial material preparation costs. Once production begins (usually after 24 hours), we strictly cannot accept any cancellations or refunds.



Can I modify my doll’s configuration after ordering?

 	Minor changes (such as eye color or wig style) can be made within the first 24 hours for a $120 administrative fee. This fee covers the cost of interrupting the automated order queue. After 24 hours, the order is locked into production and no further modifications can be made.



What is the "Point of No Return"?

 	Since our products are custom-made art pieces, once the production phase starts (after the initial 24-hour window), the process is irreversible. At this stage, the order cannot be canceled, changed, or refunded. Please choose your specifications carefully!

Question 2

How long is delivery time?

Accepted Answer

In-Stock Dolls (Local Warehouse)

 	Fast Delivery:
We pre-ship popular models to our warehouses in the US, UK, EU, CA, and Australia.
 	1–7 Days:
Local customers can skip the production wait and receive their doll in about a week.
 	No Long Waits:
This is the best choice if you need your companion quickly from our In-Stock Collection.



Custom Dolls (Made-to-Order)

 	Production (2–7 Days):
It takes about a week to craft your custom doll to perfection.
 	Photo Approval:
We’ll email you photos for final approval before shipping to ensure she matches your vision.



Shipping Methods

 	Standard (Free to USA):
Budget-friendly shipping takes 4–6 weeks. (UK/EU: 3–5 weeks, small fee applies).
 	Expedited (3–10 Days):
Need it faster? Expedited shipping is available for an additional fee.

Question 3

Is the sex doll shipping packaging 100% discreet and anonymous?

Accepted Answer

Discretion is our core operational mandate. Every HKSexDoll order is encased in industrial-grade, double-wall corrugated 7-layer boxes with zero exterior branding, adult-oriented keywords, or logos. Our neutral sender information ensures the package is indistinguishable from standard home electronics or household goods for maximum residential privacy.

Slim Fitness Girl Sex Doll 157cm / 5ft 2in – Lucille

Slim Fitness Girl Sex Doll 157cm / 5ft 2in – Lucille

Slim Sophisticated Wife Sex Doll 166cm / 5ft 5in – Stormi

Imani – Ebony Bride Sex Doll 138cm (4ft 6) Jelly Boobs red Streaks

Kiara – Chocolate Skin Sex Doll 138cm (4ft 6) Green Eyes

Summer – 157cm Petite Blonde Sex Doll (Jelly Boobs & Honey Hair)

Iris – 157cm Pale Skin Sex Doll (Jelly Boobs, Standing Feet & Fixed Vagina)

Nemi – 138cm 4ft 6 Petite Tan Sex Doll B Cup Jelly Boobs

Lexi – 156cm Curvy Silicone Sex Doll (110cm Hips, 100cm Bust & Boltless Standing)

Sumi – 140cm Petite Silicone Sex Doll Suction Vagina & Boltless Standing

Suzy – 148cm Boltless Standing Sex Doll (Suction Vagina, S22 Head & Implanted Hair)

Rina – 140cm Standing Petite Sex Doll (Wheat Skin, Flat Chest & 23kg Body)

Mia – 140cm Standing Petite Sex Doll (Wheat Skin, Flat Chest & 23kg Body)

Lumi – Tiny Sex Doll 140cm (4ft 7) – Flat Chest & 23kg Body

Valentina – 163cm Thick Booty Sex Doll (115cm Massive Hips & Light Wheat Skin)

Kira – 153cm Busty Petite Sex Doll (109cm Massive Tits & Jelly Boobs)

Elena – 170cm Tall Model Sex Doll (S11 Silicone Head, 40kg Body & D Cup)

Isabella – 162cm Thick Thighs Sex Doll (60cm Thighs, 105cm Booty & 48kg Body)

Carmen – 162cm Wide Hips Sex Doll (105cm Booty & Wheat Skin)

Zara – 158cm Tan Sex Doll (33kg Slim Body & Light Brown Details)

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